privacy policy

Effective Date: July 2025

At Sea Salted Hair, your privacy matters. This policy explains how we collect, use, and protect your personal information when you interact with our website or buy from us.

By using our website or services, you agree to the terms outlined here.

1. What Information We Collect

We may collect:

• Your name, email, phone number, and address

• Payment details (via secure third-party providers like Stripe or PayPal)

• Order history and preferences

• IP address, device info, browser type, and how you use our site

• Communications (emails, messages, reviews)

2. How We Collect It

• When you place an order or create an account

• When you contact us or join our mailing list

• When you browse our website (cookies and analytics tools)

• When you engage with our ads or social media

3. How We Use Your Information

• To fulfil orders and provide customer service

• To email you updates about your purchase

• To send marketing content (only if you’ve opted in)

• To improve our website and user experience

• To meet legal or regulatory requirements

4. Cookies & Tracking

We use cookies and analytics tools like Facebook Pixel and Google Analytics to:

• Understand website performance

• Deliver relevant content and ads

• Enhance your browsing experience

You can disable cookies in your browser settings, though this may affect site functionality.

5. Marketing & Opt-Out

If you opt in to marketing, we may send updates or offers. You can unsubscribe any time by:

• Clicking “unsubscribe” in any email

• Emailing us at hello@saltedchristmasisland.com

We’ll always respect your choice.

6. When We Share Information

We only share your information with trusted partners, including:

• Payment processors (e.g., Stripe, PayPal)

• Shipping providers (e.g., Australia Post, DHL)

• Email marketing tools (e.g., Mailchimp)

• Analytics services (e.g., Google, Meta)

We never sell your data. Ever.

7. International Visitors

If you're outside Australia, your information may be processed or stored in countries where our service providers operate. By using our site, you consent to this.

8. Security

We use safeguards to protect your data from misuse or unauthorised access. However, no system is 100% secure, and we cannot guarantee absolute protection.

9. Your Rights

You can:

• Access your personal data

• Request corrections

• Ask us to delete your data (where legally appropriate)

• Withdraw consent to marketing communications

To make a request, email hello@saltedchristmasisland.com

10. How Long We Keep Your Info

We keep your data as long as needed to provide services and meet legal obligations. After that, it’s securely deleted or anonymised.

11. Children’s Privacy

Our site is not for use for individuals under 18. We do not knowingly collect data from minors.

12. Changes to This Policy

This policy may be updated from time to time. The latest version will always be available on our website.

13. Contact Us

Have questions or concerns?
Email us at hello@saltedchristmasisland.com
Sea Salted Hair – Christmas Island, Australia